TradeFintech values your security and privacy.
We are using security measures and encryption systems, to make sure interaction with our website is smooth and safe. All transactions are performed under secured protocols, using the username and password chosen and guarded by you; the chances of someone else trading in your name are extremely low.
Keeping your password safe: You should make sure that you don’t share the password with anyone and remember that TradeFintech’s personnel will never ask you for the password. If this happens and someone claims to be working for TradeFintech, don’t provide them with any information and make sure you notify our customer service at once. Pick a password that is hard to intercept and change it every couple of months. Also remember to log out as soon as you stop trading with TradeFintech, whenever you leave the computer and after every session.
The first step to start trading is to open an account and this process, simple as it is, requires you to enter some personal data such as your first and last name, email and phone number. Additional details, as well as proof of identity may be required of you at any time. TradeFintech will maintain the privacy of all your personal data we collect, including age, occupation or marital status. You may be required to provide the copies of ID, passport and photograph, in accordance with any policies, laws or regulations that require such documents to be delivered. Furthermore, in some jurisdiction you may also need to submit financial information, investment experience and risk tolerance, all as may be required under law.
In order to have unrestricted access to the trading account and be able to trade with ease, these documents and information may be required. There is no obligation on your part to submit them, but if you don’t, you won’t be able to open the account and trade online. Additionally, it is important to keep us informed about your personal data as soon as something important changes, so your profile will always be up to date, and as required under any law.
Underage and Child Privacy
By using this website you state and represent that you are over the age of 18 or any agree restriction applicable in your jurisdiction in order to participate in trading, as any laws applicable to your may dictate. If you are under aged and entered the site by mistake, you should stop using the website and inform us promptly and we will conform with the applicable laws and regulations that apply to you and your personal information.
Regardless of the foregoing, in order to protect child privacy, we never knowingly collect or maintain information from users under 13, and no part of our website is structured to attract anyone under the age of 13. Should Website ever collect or maintain any such information, it will comply with the Children’s Online Privacy Protection Act (COPPA) and any other applicable law, under the appropriate jurisdiction.
Please note any and all usage of the site and services is subject to the Terms and Conditions, as may be amended from time to time by TradeFintech, at its sole discretion.
Information We Collect on Our Own Behalf
Our Service: We may collect personally identifiable information about you, such as your full name, phone number, email address, or similar, when you register for an account. If you choose to trade with us, we or our third-party payment processors will collect your payment information.
We use Google Analytics, Google Tag Manager, Google AdWords (Conversion Tracking), Facebook (Conversion Tracking). Some or all of these tools may be used to track information about your behavior on our website depending on your region. For more information or to opt-out, please visit the respective website(s) of these vendors or contact us at [email protected].
Information We Collect on Behalf of Third Parties
Cookies And Tracking Technologies: Technologies such as: cookies, beacons, tags and scripts are used by our partners, affiliates, analytics or service providers. These technologies may be used in analyzing trends, administering the Sites, tracking your movements around the Sites and to gather demographic information about our userbase as a whole. We may receive reports based on the use of these technologies by such companies on an individual as well as aggregated basis.
How We Use Your Information
(a) We use the information that we collect to operate and maintain our trading platform, website and to respond to your questions and concerns.
(b) If you have given your consent, we use the information that we collect to contact you by email and phone. You can always opt-out and ask us to stop contacting you.
Storage and Processing
Your information may be stored and processed in the United States, Europe, or any other country in which TradeFintech and/or its subsidiaries, affiliates or service providers maintain facilities. TradeFintech may transfer information that we collect about you, including personal information, to affiliated entities, or to other third parties across borders and from your country or jurisdiction to other countries or jurisdictions around the world.
How We Protect Your Information
TradeFintech is concerned with protecting your privacy and data, but we cannot ensure or warrant the security of any information you transmit to TradeFintech or guarantee that your information on the TradeFintech Service may not be accessed, disclosed, altered or destroyed by breach of any of our industry standard physical, technical or managerial safeguards. When you enter sensitive information (such as personal name, phone and/or email) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). No method of transmission over the Internet or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. We use an outside help platform, some trading services and a credit card processing company to bill you.
Compromise of Personal Information
In the event that personal information is compromised as a breach of security, TradeFintech will promptly notify our customers in compliance with applicable law.
Your Choices About Your Information
For current TradeFintech customers, you can review, correct, update or delete inaccuracies to the information about you that TradeFintech keeps on file by logging into your account to update your password and billing information. Alternately, you can contact us directly at [email protected]. We will acknowledge your request within thirty 30 days and handle it promptly.